Policies and Information Regarding J. Paule's Fenn Inn
**Please note that we have two area's where pets are NOT allowed, that would be the West Suite#1 and the Tree Top Suite #4. These are Dog "FREE" areas.
Providing a convenient lodging option just 10 miles from Saugatuck; only 18 miles from Holland, South Haven, Allegan; and only 45 miles from Grand Rapids, Muskegon and Kalamazoo, Michigan.
Our inn is our living, and we have needed to instate some strong rules to protect us from losing our livelihood and to provide our guests with the best possible vacation experience. Please read over our policies before making a reservation at J. Paule's Fenn Inn Bed and Breakfast.
Check-in / Check-out
Check-in: after 4 PM (unless other arrangements are made).
Check-out: 11:00 AM. (unless other arrangements are made)
Please Note: If you decide to stay longer there is a $10 fee per hour for late checking out. The Latest you can check out is 3pm on the day of you leaving because we need time to clean the room for our new guest....
J. Paule's Fenn Inn is a non-smoking bed and breakfast facility. There are no exceptions. If we find evidence of smoking in your room, an automatic $100 extra cleaning charge will be added to your bill, plus a charge for any smoking-related damages.
Reservations are made with a credit card only, once you arrive your Visa, MasterCard, or Discover card will be charged.(No money orders, cashier checks or personal accepted). You must have your card present when checking-in, if not you will be charged an extra $5.00 of an unsecured card. That is to cover what the card company will charge us.
NOTE: Cash stays are discounted 2%, you will still need a credit card to hold your reservation. If you are using Groupon or Living Social discounts, their is no discount except for theirs or on the tax's that is due upon arrival..
Repeat guests receive a 5% discount on their return visit...if using a Groupon discount then they can not receive that discount, also.
**PLEASE NOTE ONLY ONE DISCOUNT CAN BE USED AT A TIME.
A two-night minimum stay are required for June 1st - November 1st. week-end dates, with the exception of a Saturday - Sunday stay to make the two-day requirement or a Thursday -Friday. During the week, one night stays are fine Sunday - Thursday. If you stay all 5 days Sunday - Thursday the 5th day is FREE! During off- season Nov-April on night stays are good any day of the week
Holiday dates require 3-day minimum stay when they fall on a weekend.
For questions regarding booking policy, feel free to contact us! 269-561-2836
Cancellations and Refunds
Most area inns will not consider a cancellation refund of any kind if cancellation is the same day you are to arrive, because they do not have time to re-book. However, we know that situations arise that may complicate our lives.
Our re-booking/Gift Certificate policies allow us to keep our inn running, and they also allow our guests some flexibility in the event of unforeseen circumstances. Your card will still be charged for the stay you booked and you will receive a Gift Certificate for the same amount to use at another time that will work out better for you. That way we get to stay in business, and you still get a vacation in the future.
Guests are responsible for the entire reservation amount in the event of cancellations less than seven (7) days prior to your reservation date unless we are able to re-book your reserved room prior to the reservation date. This includes early check-outs. A $25.00 fee will apply to cover the office costs of initiating the process needed to re-rent your reservation days.
Please Note: If after you check-in you have to leave early for personal reasons,there is no refund on your stay.
If you cancel your reservation less than 7 days from your arrival date and we are unable to re-book your room, you will be responsible for the full cost for the night(s) reserved. A gift certificate will be offered which my or my not except.
Dog Friendly Policy
While we allow dogs in most guest-rooms for a fee of $20 per pet per day, owners are responsible for any pet-related damages or disruption and Dogs cannot be in a guestroom alone; if you wish to board your dog for a day there are places close to do so. Dogs are prohibited from inside food areas,(except service dogs) but are permitted in the outside eating area.
Pet day care is available for those guests who do not want to have their dog with them for the day.
Camp Critter Country, 4747 102nd Ave, Grand Junction, Mi 49056 269-521-4424 email@example.com.